Privacy Policy
WJW Electric LLC (dba WJW Electric) – Pepperell, MA
Last Updated: July 1, 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with WJW Electric, including when you participate in our SMS communication program.
1. What We Collect
We may collect the following information:
– Name, phone number, email address
– Job history and service preferences
– SMS opt-in details (including timestamp and source)
2. How We Use Your Information
– To book, confirm, and remind you of appointments
– To send you relevant updates
– To improve service quality and client experience
– To personalize communication based on visit history or preferences
3. SMS Communication Compliance
In line with A2P messaging guidelines:
– We only message users who have opted in
– We respect STOP and HELP keywords at all times
– Consent records are securely stored and managed
– No phone numbers are shared or sold to third parties for advertising
4. Data Sharing
We may share your data with trusted third-party service providers (e.g., booking software or CRM platforms) for service fulfillment only. We do not sell or rent your data.
5. Data Security
We take appropriate measures to protect your information from unauthorized access, alteration, or disclosure.
6. Your Rights & Cookies Policy
You may request access to your data, ask for corrections, or request deletion by emailing wjw52682@yahoo.com.
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Support advertising and retargeting campaigns
You may disable cookies through your browser settings; however, some features of the Site may not function properly.
7. Policy Updates
We may update this policy periodically. Any changes will be reflected on our website with the updated date.